Terms of service

Last Updated: May 2026

LUNE DATA SOLUTIONS

These Terms of Service (“Terms”) govern your access to and use of services provided by LUNE DATA SOLUTIONS (“Company”, “we”, “us”, or “our”). By accessing our website or purchasing our services, you agree to be bound by these Terms.

1. Company Information

LUNE DATA SOLUTIONS
22 Woodlands Road, Lancaster, LA1 2EN, United Kingdom
Email: info@lunedatasolutions.store
Phone: +44 7828 713128
Website:

We provide services internationally, including the United Kingdom, European Union, United States, Canada, and Australia.

2. Services

We offer digital services including:

  • Website design and development
  • Logo and brand identity design
  • Digital marketing and advertising services
  • Related digital consultancy services

We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

3. Eligibility

By using our services, you confirm that:

  • You are at least 18 years old (or legal age in your country)
  • You have the legal capacity to enter into a binding agreement
  • All information provided is accurate and complete

4. Orders and Payment

  • All services must be paid according to the agreed pricing or invoice.
  • Payments are processed via secure third-party payment providers.
  • Work will begin only after payment confirmation unless otherwise agreed.
  • Failure to complete payment may result in suspension or cancellation of services.

5. Delivery & Timelines

  • Delivery times are estimates and may vary depending on project complexity.
  • Delays caused by lack of client communication or missing materials are not our responsibility.
  • We aim to deliver all services within agreed timelines where possible.

6. Revisions

  • Revision limits may apply depending on the selected package.
  • Additional revisions beyond the agreed scope may incur extra charges.
  • Major changes after approval may require a new agreement.

7. Intellectual Property

  • All work remains the property of LUNE DATA SOLUTIONS until full payment is received.
  • Upon full payment, ownership of final deliverables is transferred to the client unless otherwise agreed.
  • We reserve the right to display completed work in our portfolio unless the client requests confidentiality in writing.

8. Client Responsibilities

Clients agree to:

  • Provide accurate and complete project requirements
  • Supply necessary content, images, or materials on time
  • Ensure that all submitted materials do not violate any laws or third-party rights
  • Respond promptly during project development

We are not responsible for delays caused by client inactivity.

9. Refund Policy

Refunds are not guaranteed and are evaluated on a case-by-case basis.
Refund eligibility depends on project progress and work completed.

Completed or delivered work is non-refundable.

10. Third-Party Services

We may use third-party services such as:

  • Hosting providers
  • Payment processors
  • Analytics tools
  • Marketing platforms

We are not responsible for the performance, policies, or downtime of third-party services.

11. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages
  • We do not guarantee specific results from marketing or SEO services
  • We are not responsible for losses caused by third-party platforms or tools
  • Our total liability is limited to the amount paid for the specific service

12. No Guarantees

For marketing, SEO, and digital services:

  • We do not guarantee specific rankings, traffic, or sales results
  • Results may vary depending on market conditions and external factors

13. Confidentiality

Both parties agree to keep confidential any sensitive business or personal information shared during the project, unless required by law.

14. Termination

We reserve the right to suspend or terminate services if:

  • These Terms are violated
  • Fraudulent or illegal activity is detected
  • Payment obligations are not met
  • Abuse or misuse of services occurs

15. Governing Law

These Terms are governed by the laws of England and Wales, without regard to conflict of law principles.

However, local consumer protection laws in the EU, USA, Canada, or Australia may apply where required by law.

16. Dispute Resolution

In the event of a dispute:

  • We will first attempt to resolve the issue informally
  • If unresolved, disputes will be subject to the courts of England and Wales

17. Changes to Terms

We may update these Terms at any time. Continued use of our services after changes means you accept the updated Terms.

18. Contact Information

LUNE DATA SOLUTIONS
Website:
Email: info@lunedatasolutions.store
Phone: +44 7828 713128